Can you recall a change that was rolled out in your workplace? If you are like most people we meet, it’s not a good memory. The thing is, it’s relatively easy to plan. Plans and things we make plans about don’t have feelings. But in order to make plans real, we need to involve other people…and people have feelings.
As you may have experienced, it can feel like an insult to find out that a change that affects you was planned without your knowledge or input. At the same time, if you’ve been responsible for planning change, you may know the feeling of dread that accompanies thinking about how people will react that makes you want to keep plans under wraps until the last possible moment.